Best Of New South Wales

Luggage Storage for Cruise Ship Passengers

IMPORTANT NOTICE: LUGGAGE STORAGE WILL BE TEMPORARILY UNAVAILABLE FROM OCTOBER 4, 2016.

Please check back at a later date for updated information or CONTACT US. We apologise for any inconvenience.

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Conveniently located close to Sydney's Overseas Passenger Terminal, the Visitor Centre in The Rocks offer secure day storage for belongings of Cruise ship passengers within 2 days of departure or arrival in Sydney.  Photo ID and proof of Cruise departure/arrival required.

UP TO 20% OFF WHEN YOU BOOK ONLINE!!

     Price:   Small Luggage: $12 per piece  online only $10  (See T&C's below for size guides)

                 Medium to Large Luggage: $20 per piece  online only $16

Location:   Shop 1-2 The Rocks Centre, Corner Argyle & Playfair Streets, The Rocks

     Open:   Daily between 9:30am and 5:30pm (Closed Good Friday & Christmas Day)

~SELECT YOUR ARRIVAL DATE FROM THE BLUE BAR, THEN 'VIEW DETAILS' TO BEGIN. CHOOSING A LUGGAGE DROP OFF TIME~

PRE-PURCHASE CLOSES 3 HRS BEFORE EACH DROP OFF TIME - VISIT US IN-STORE IF WITHIN THIS TIME FRAME 

Book instantly | On request - response within 24 hrs

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Luggage Storage Terms & Conditions

carry on luggage

Accepted Luggage Sizes:

        Small Luggage: Carry-On Baggage size. L 48cm(19in) x H 34cm(13in) x D 23cm(9in) = 105cm(41in) total dimentions

        Medium to Large Luggage: anything larger than the 'small luggage' definition

Storage Terms & Conditions:

1. Fragile items must be well packed in protective wrapping and your bag clearly labelled that it contains fragile items.

2. By storing your luggage you confirm that any one piece of luggage stored is worth no more than $100.00.

3. Items of a live nature (animals or plants), illegal drugs, flammable goods or unwrapped food may NOT be stored.  If, for any reason these items are discovered, your luggage will be disposed of without compensation.

4. Whilst all care is taken, The Sydney Visitor Centre will not be held responsible for any loss or damage to stored items.

5. We offer day storage only – if you do not collect your luggage by closing hours you will be charged an extra day rate.

6. It is your responsibility to collect your luggage during office hours – 9:30 am – 5:00 pm.

7. If someone other than yourself is to collect your luggage you must give them the collection slip and a letter of authority.

8. You agree that you are will be within 2 days of departure / arrival in Sydney.  Outside if this time luggage storage will not be accepted.  Proof will be require on drop off.

9. Luggage left unpaid for longer than the indicated time will be given to charity and no compensation is offered. 

10. An access fee of $5 will be charged should you need access to your luggage before your agreed pick up time (as per the time chosen)

11. When leaving your luggage, we will be required to document photo ID for security reasons.  All care is taken to securely store personal information.  Upon collection of your luggage, the information will be securely disposed of. 

12. The Rocks Sydney Visitor Centre is closed on Good Friday and Christmas day.

13. By departing Sydney Visitor Centre premises upon luggage collection, it is agreed that all luggage was in the same condition as originally provided.

14. The confirmation email or sownloaded voucher is required to check-in your belongings at Sydney Visitor Centre

Easy access from anywhere in Sydney

attempt 2 - with SVC

Overseas Passenger Terminal - The Visitor Centre is located an easy 3 minute walk from Sydney's main Port.  The most luggage friendly route is via Argyle Street

White Bay Cruise Terminal - Capatin Cook Cruises offer a $9 transfer from White Bay to Circualar Quay Ferry Terminal on Cruise Ship arrival / departure days.

Circular Quay Train Station & Ferry Terminal – Whether arriving by train or on one of Sydney's ferries, take a 6 minute stroll through the historic precinct of The Rocks, via George Street to reach the Visitor Centre.

Sydney Airport - Travelling via Sydney's Airport Link will have you arriving at Circular Quay Train Station in 20 minutes.