Apollo Car Hire (Hertz vehicles)
Refunds are NOT permitted on a pre-paid product once rental has commenced. Early return of rental will not receive a refund.
Where a client does not pick up their rental vehicle at the date and time confirmed on the reservation a No Show fee equal to the cost of one rental day as per the reservation will be charged.
Exceptions to this charge will apply for those reservations that have been cancelled at least 48 hours prior to pickup date; as well as having some form of documentation confirming cancellation.
Cancellation within 48 hours to pick up incur 1 day rental as per the reservation will be charged.
Cancellation prior to 48 hours prior to pick up incur no cancellation fee from the opeartor.